Last updated: August 2026

This Privacy Policy explains how ECG Global Limited ("ECG Global", "we", "us" or "our") collects, uses, stores and protects your personal information when you visit our website, contact us, or otherwise interact with us. We are committed to protecting your privacy and handling your data in an open and transparent manner, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

ECG Global Limited is a company registered in England and Wales. For the purposes of data protection law, we are the "data controller" of the personal information you provide to us.

• Company name: ECG Global Limited
• Company number: 17275764
• Registered office: Unit B4 Sterling Works, Rainham Road South, Dagenham RM10 8TX
• Email: info@ecgglobal.co.uk

2. Information we collect

We may collect and process the following types of personal information:

• Contact details — such as your name, email address, telephone number and company name, when you complete a form on our website or contact us directly.
• Application information — such as your CV, work history and any details you share when applying for a role or expressing interest in working with us.
• Correspondence — any information contained in messages you send us, including enquiries about ideas, partnerships or opportunities.
• Technical data — such as your IP address, browser type, device information and pages visited, collected automatically through cookies and similar technologies.

3. How we use your information

We use your personal information for the following purposes:

• To respond to your enquiries and provide the information or services you request.
• To consider and process applications from people interested in working with or partnering with us.
• To manage our relationship with you and communicate important updates.
• To operate, maintain and improve our website and services.
• To comply with our legal and regulatory obligations.

4. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases to process your personal information, depending on the circumstances:

• Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to enquiries, reviewing applications, operating our website and improving our services, provided your rights and interests do not override those interests.
• Steps taken at your request — where processing is necessary to take steps at your request before entering into any potential arrangement (for example, responding to an idea, partnership or business enquiry you have submitted).
• Legal obligation — where we need to process your data to comply with our legal or regulatory obligations.
• Consent — where you have given us clear permission to process your data for a specific purpose. Where we rely on consent, you can withdraw it at any time.

Submitting a form or contacting us does not, by itself, mean our lawful basis is consent. In most cases we rely on legitimate interests or on taking steps at your request in order to respond to you.

5. Sharing your information

We do not sell your personal information. We may share it only in the following limited circumstances:

• With trusted service providers who help us operate our website and business (such as hosting, email and analytics providers), who are bound by confidentiality and data protection obligations.
• With other companies within the ECG Global group, where relevant to your enquiry.
• Where required to do so by law, or to protect our legal rights.

6. International transfers

Some of our service providers — such as hosting, email and analytics providers — may process data outside the United Kingdom. Where your data is transferred internationally, we take appropriate steps to ensure it remains protected in accordance with UK data protection law, such as relying on adequacy decisions or standard contractual clauses.

7. How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

Specific retention periods include:

• Contact and enquiry information — retained for as long as necessary to respond to and manage your enquiry, and for a reasonable period afterwards for our legitimate business records.
• Unsuccessful job applications — retained for up to 6 months following completion of the relevant recruitment process, unless we have another lawful reason, or your permission, to retain the information for longer.
• Information held with your consent — where you have consented to us keeping your details on file for future opportunities, we will retain them until you ask us to remove them.

8. Cookies and analytics

Our website uses cookies and similar technologies to help it function correctly, to understand how visitors use the site, and to improve your experience.

• Essential cookies — required for the website to function properly. These are always active and do not require consent.
• Analytics cookies — where used, these help us understand how visitors interact with the website so we can improve it. These are only set where you have given consent.

We do not use advertising or remarketing tracking on this website.

You can manage or disable cookies at any time through your browser settings. Where a cookie-consent tool is provided on the website, you can also update or withdraw your consent for non-essential cookies through it.

9. Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate or incomplete information.
• Request that we delete your personal information in certain circumstances.
• Object to, or request that we restrict, the processing of your information.
• Request the transfer of your information to another party.
• Withdraw your consent at any time, where we rely on consent to process your data.

To exercise any of these rights, please contact us at info@ecgglobal.co.uk. We will respond within the timeframes required by law.

10. Data security

We take the security of your personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-party and portfolio-brand links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any personal information.

Our portfolio brand websites are operated as separate websites and may have their own privacy policies, cookie arrangements and terms. We encourage you to review the relevant policies on those websites.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last updated" date.

13. Complaints

If you have any concerns about how we handle your personal information, please contact us first so we can try to resolve the matter. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at ico.org.uk.

14. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: info@ecgglobal.co.uk
• Phone: 0203 310 6633
• Address: Unit B4 Sterling Works, Rainham Road South, Dagenham RM10 8TX